How global organizations recruit and retain talent has significantly changed and, as Vice President, Product Services and Support, Tracy Kapteyn ensures that TMP is at the forefront of this transformation. To this end, she is responsible for providing customer support, technical services and platform management for our SaaS platform.
Tracy was promoted to her current role in 2013 from Regional Vice President of TMP’s Calgary branch office. Before that, she was Director, Client Strategy in Calgary, and provided leadership for TMP’s Client Strategy team with a strong emphasis on the evolution to software sales and digital marketing. In both roles, Tracey was able to exceed her annual targets.
She holds a B.B.A degree with a management concentration from Canada’s Athabasca University as well as a management certificate from Grant MacEwan University in Edmonton.